Holiday on two wheels

Awe-inspiring landscapes, mild temperatures, a bike-friendly region, and all the services dedicated to cyclists in our certified bike resort: set off on an unforgettable adventure on your bike!

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Useful information about your holiday

Good to know about your holiday

Inclusive services

  • Access to the private beach
  • Pool with waterfall (from 15/05 to 15/09/2024)
  • Multi-purpose sports ground with tennis, five-a-side football, archery (until 30/09/2024)
  • Fitness activities with instructor, swimming lessons, private tennis lessons (from 15/06 to 15/09/2024)
  • Entertainment programme for children and mini club (from 01/06 to 08/09/2024)
  • Info & Marche Point (from 24/04 to 16/10/2024)
  • Parking space inside the resort (not supervised)
  • Wi-Fi in rooms and common areas
  • Initial supply of bed linen and towels with weekly change
  • Water, electricity, gas, and air conditioning costs
  • Full kitchen equipment
  • Courtesy kit
  • Final cleaning

*Opening and closing dates of services may chance.

Extra services (at a fee):

  • Breakfast buffet at Garden restaurant:
    • €10.00 per adult and €8.00 per child (3-11 years) per day from 24/04/24 to 05/07/24 and from 31/08/24 to 12/10/24
    • €12.00 per adult and €10.00 per child (3-11 years) per day from 06/07/24 to 09/08/24 and from 17/08/24 to 30/08/24
    • €14.00 per adult and €12.00 per child (3-11 years) per day from 10/08/24 to 16/08/24
  • Dinner buffet at Garden restaurant:
    • €26.00 per adult and €16.00 per child (3-11 years) per day from 24/04/24 to 05/07/24 and from 31/08/24 to 12/10/24
    • €28.00 per adult and €18.00 per child (3-11 years) per day from 06/07/24 to 09/08/24 and from 17/08/24 to 30/8/24
    • €30.00 per adult and €20.00 per child (3-11 years) per day from 10/08/24 to 16/08/24
  • À la carte restaurant and Seaside bar on the beach (depending on the weather: from 05/05 to 22/09/2024)
  • Garden bar
  • Pool bar
  • Food truck by the pool (lunch and dinner)
  • Pizzeria (from 7 p.m. to 10.30 p.m.)
  • Mini market and boutique (from 01/06 to 15/09/24)
  • Outdoor shop (clothing shop)
  • Pirelli Cycle e-bike rental and guided hikes (from 01/05 to 30/09/24)
  • Windsurf, SUP, canoeing, and pedal boat lessons and rental
  • Natural Wellness with well-being rituals for body and face (from 01/06 to 15/09/2024)
  • Hire of beach umbrella and two sunbeds: €18.00 per day, €28.00 in the first row
  • Beach service (from 01/05 to 30/09/2024)
  • Double bed linen change €10.00
  • Single bed linen change €8.00
  • Bathroom set €5.00
  • Baby cot €10.00 per day, exclusive bed linen
  • Extra cleaning of the chalet with towel change €40.00
  • Laundry service with room collection and delivery €3.00
  • Pets €18.00 per day
  • Late check-out €40.00 from 24/04/24 to 05/07/24 and from 31/08/24 to 12/10/24 and €60.00 from 06/07/24 to 23/08/24
  • Neogy Alperia charging station
  • Transfer from and to Porto Picena station, but also Porto Recanati/Ancona airport/Falconara

*Opening and closing dates of services may chance.

Other useful info

Pets

Pets are welcome at Natural Village Resort, which offers them special spaces and services. The daily supplement amounts to 18.00 euros.

 

Entertainment

At Natural Village Resort, we offer entertainment for kids, sports, and leisure activities, as well as a teen and mini club from 1 June to 10 September 2024. Get ready for a sea of fun!

 

Natural Wellness beauty centre

Massages, body treatments, and facials for endless relaxation: Our new Natural Wellness beauty centre awaits you from 20 May to 20 September 2024!

 

Bike Corner

From May to September, swing by our Bike Corner, where you’ll find a small range of accessories for your bike.

 

Multi-purpose sports ground

All services and the assistance of our multi-purpose sports ground for tennis, five-a-side football and archery are guaranteed open from 20 May to 20 September.

 

Deposit

At the time of booking, a deposit by bank transfer or credit card is requested equal to 20% of the total amount of the booked stay. It is also possible to take out travel insurance to protect your deposit, at a fee of €10.00 per night. For the refund conditions, please consult the “cancellation policy” section.

In case of non-payment of the deposit (to be paid at the same time as the confirmation), the reservation will not be considered valid and the chalet will be offered by the structure to other guests.

 

Check-in and check-out

On your day of arrival, you can check in from 5 p.m.

On your day of departure, we kindly ask you to vacate your chalet and check out by 10 a.m. Your chalet must be handed over with all the listed amenities. Any damage which may have been caused will be charged at check-out.

It is possible to ask for a late check-out at an extra fee (service upon request, limited availability).

 

Booking conditions and balance of the stay

The reservation will only be considered valid following our written confirmation and payment of the deposit equal to 20% of the total amount of the stay, to be paid at the same time as the confirmation.

The balance of the stay amounts 80% of the total stay and must be paid 14 days before the date of arrival.

In the case of bookings within 14 days of arrival, the total balance is required.

Cancellation policy

  • In the event of cancellation or non-arrival, the deposit paid will be retained in full.
  • In the event of cancellation up to the day of check-in or in the event of non-arrival following payment of the total amount of the stay, the balance of 80% of the total amount of the stay will always be returned. On the other hand, the deposit will be retained if travel insurance was not stipulated.

Credit card as a guarantee

When you check in, you will be asked to provide a credit card as a guarantee to your chalet.

After check-out, your card details will be retained in our records for a period of 72 hours, after which they will be automatically deleted in accordance with legislation.

 

Info & Marche point

Do you need tips or information regarding your experiences in the Marche region? Visit our Info & Marche Point!

 

Minimarket

Would you like to buy something without leaving the resort? Our minimarket awaits you from May to September. Here, you’ll find a vast selection of products, also for babies and dogs, newspapers, and pharmacy service upon request.

 

Meeting space

Discover how great it is to share moments together, whether for work or fun, in our meeting rooms and cinema room with SKY programmes.

 

Pirelli e-bike rental

Do you want to explore the Marche region on the saddle of an e-bike? Great! From 1 May to 30 September, you can take advantage of our e-bike rental service supplied by Pirelli. A brand you can trust!

Upon request, you can also rent road bikes, gravel bikes, and kids bikes.

 

Outdoor shop

The perfect clothing for your outdoor adventures? You’ll find it at our Outdoor shop, from May to September.

 

Payment

Payment by debit and credit card is possible throughout the resort.

 

Parking

Free parking is available inside the resort (not supervised).

 

Pool

Ready to splash around? Our pool with waterfalls is open from 15 May to 30 September.

 

Seaside restaurant & lounge bar

Curious to see the new look of our Seaside restaurant & lounge bar? Get ready for a fantastic à-la-carte menu, a wine list that shows the excellence of this region, an interesting drinks list, and a high-quality service. We await you from 15 May to 30 September.

 

SKY TV

From 1 June to 30 September, you can watch all SKY programmes and choose between 12 national and international sport, movie, and kids’ channels.

Where? SKY is active in the Coral Chalet, Golden Chalet, Silver Chalet, Crystal Chalet, and in the meeting space of our resort.

 

Beach

Our private and fully equipped beach awaits you from 15 May to 30 September. Get ready to be happy and tanned.

 

Water sports

Are you looking forward to enjoying offshore adventures? Try our activities: sailing courses for adults and children, SUP, canoe, pedal boat, windsurf, wing foil. For more information, contact Info & Marche Point.

 

Visitor’s tax

From 1 April, the visitor’s tax amounts to 1.50 euro per person and night. This applies for all guests from the age of 14 and only for the first week of the stay.

 

Public peace

We kindly ask you not to make excessive noise, especially from 2 p.m. to 4 p.m. and from 11.30 p.m. to 8 a.m.

 

Wi-Fi

All rooms and common areas are equipped with Wi-Fi (free of charge).